Matt, I’m thankful to you for these helpful tips and tools.
I would like to add a tool which I use for customer feedback i.e. Grohawk(https://www.grohawk.com) It provides brilliant features wrt customer feedback .
Or you can directly Signup(https://app.grohawk.com/signup) to find out what your customers think about your business right away and actively drive new referrals!
Door: Mary jane
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